Frequently Asked Questions
How does the matching process work?
We get to know our Householders (and very often, their family members) and Homesharers face to face. This helps to understand people's needs and the type of person they would like to share their home with and live with.
We meet sharers face to face, so we can find out more about their needs and interests to help us match the right people together.
We want to match two people together who have shared interests and a genuine interest in living together. You’ll have the chance to meet up before making any decisions, so by the time your Homeshare match begins you will already know each other.
What checks do you carry out?
After an initial application process and interview, we ask applicants to provide references and we will carry out an Enhanced Check from the Disclosure and Barring Service (DBS) and provide ongoing support.
What support do you provide?
Homeshare North East will facilitate the Homeshare experience and support you from the start to the end of the match. We offer ongoing and regular support to both parties face to face and on the phone. Our aim is to support a happy Homeshare match and to help to resolve any issues quickly.
What’s the difference between a Homesharer and a carer?
Homesharers do not provide any form of personal care, such as dressing, medication or bathing. Homesharers provide friendship and practical support around the home. Homeshare is still an option for people who do have formal care packages, the arrangement can sit alongside the care.
How long does it take to find a match?
The whole process can take anything from a few weeks to a few months. The most important thing is matching the right people together.
How long does a Homeshare match last for?
Your Homeshare match can last for as long both parties want it to. We would ask both parties to commit to 12 months, but Homeshare matches often last far longer and become lasting relationships.
Are Homesharers allowed to keep pets?
This depends on the Householders preference. We will ask both parties about pets during the application process to help us match animal lovers!
Why do Homeshare matches come to an end?
The Homesharer may change job, leave the area, or move their own accommodation. Householders needs may change or they may decide they no longer need support. Don't worry about ending your Homeshare match, all good things come to an end and our role is to make sure that both parties leave feeling that they have benefitted from the experience.
We ask you to give one months notice to give the Homesharer time to find alternative accommodation and ensure that the Householder does not have a break in the practical support offered by Homeshare.
What if it doesn’t work out?
Homeshare North East make every effort to ensure the match works well for both parties. From carrying out the appropriate safety checks, matching people with shared interests, and supporting people throughout the process, we do the everything we can to make it a success.
If the Homeshare match doesn’t work out it can end quickly and without any financial penalties. We will support the Householder to continue Homesharing with another sharer you would like to continue.
